Comments on: Metrocard Machines Take the Morning Off

By: Rojay

Rojay — Wed, 10 Feb 2010 04:00:52 +0000

Hello everyone um the other day I put two dollars on my metro card with a five dollar bill but the MetroCard machine only gave me back two dollars change instead of three. Yet, thats not the first time the MetroCard Machine has taken my money, once I put about five dollars on a Metro Card but before the transaction was finalized i was given some error message does anyone know what i can do about these situations. Thanks

By: MetroCard Vending Machines Fail — Transit Blogger

MetroCard Vending Machines Fail — Transit Blogger — Fri, 01 Aug 2008 07:10:25 +0000

[...] earlier this week while browsing the transit blogosphere, I read on Subway Blogger how the MetroCard Vending Machine’s (MVM) ability to take electronic payments crashed. One would figure that the problem would be taken care of quickly but not so as it continued into [...]

By: Stephanie

Stephanie — Wed, 30 Jul 2008 16:58:49 +0000

To the other Stephanie. I had the exact same problem! I called the MTA and they said they’d credit my account within the next 10 days. Well, I told them that I didn’t want to wait 10 days because they have my money so they should be able to give it back…$80 is a lot of money in my world. They said they’d call me back, which they never did. So I called again today and was hung up on by Ms. Anderson (the highest level employee they would let me talk to). And then (this is the best) when I called back the woman who I spoke with, Roberta, told me that they stole my money and that in her oppinion we should all get together and sue them.

By: Stephanie

Stephanie — Tue, 29 Jul 2008 19:25:30 +0000

Not only did I try to get a Metrocard with my debit and credit card, but I was charged for these transactions that supposedly never went through. Anyone else have this problem? Not sure who I should bring this up to, the MTA or my bank/credit card.

By: Brad

Brad — Tue, 29 Jul 2008 14:50:40 +0000

Yeah, this happened to me in Kew Gardens yesterday – I had to hike to an ATM to get cash. And nobody from the MTA was opening the gate and letting me in for free.