Metrocard Machines Take the Morning Off

A Metrocard mechanic cleaning some parts of the machine.
A Metrocard mechanic cleaning some parts of the machine.

Did you try to buy a new Metrocard this morning between 8:30AM and 10:30AM?  Hope you didn’t try to pay with a credit card, because the machines weren’t taking them.

For unknown reasons, dozens if not hundreds of Metrocard machines stopped taking electronic payments.  Not a big deal if you were going for a $2.00 ride.

However, if you were in the market for a new $82 unlimted card, chances are you didnt have that dough burning a hole in your pocket.

The issue seemed to have replicated itself again around the afternoon rush.  I did see an especially long line at the machines this afternoon.

I guess this is what happens when you are still using Windows NT in your systems.
I guess this is what happens when you are still using Windows NT in your systems.

Around 6 p.m., at one entrance to the Times Square station, signs on the vending machines indicated that they were not accepting credit or debit cards, and a station agent opened the exit gate and ushered passengers through without making them pay.  [City Room]

Can you just imagine all the sea of confused tourists flocking to the token booth?

4 thoughts on “Metrocard Machines Take the Morning Off

  1. Yeah, this happened to me in Kew Gardens yesterday – I had to hike to an ATM to get cash. And nobody from the MTA was opening the gate and letting me in for free.


  2. Not only did I try to get a Metrocard with my debit and credit card, but I was charged for these transactions that supposedly never went through. Anyone else have this problem? Not sure who I should bring this up to, the MTA or my bank/credit card.


  3. To the other Stephanie. I had the exact same problem! I called the MTA and they said they’d credit my account within the next 10 days. Well, I told them that I didn’t want to wait 10 days because they have my money so they should be able to give it back…$80 is a lot of money in my world. They said they’d call me back, which they never did. So I called again today and was hung up on by Ms. Anderson (the highest level employee they would let me talk to). And then (this is the best) when I called back the woman who I spoke with, Roberta, told me that they stole my money and that in her oppinion we should all get together and sue them.


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